HERLUXEDIT Customer Information

Exchanges & Returns

HERLUXEDIT handles returns and exchanges carefully because eligibility can depend on item condition, supplier rules, and delivery destination.

Returns

Contact [email protected] before sending anything back. Return eligibility is reviewed case by case, and items must normally be unused, undamaged, and returned with original packaging.

• Final sale, customized, hygiene-sensitive, or visibly used items may not be eligible.
• Return shipping responsibility may vary by reason for return.
• Refunds are reviewed after the returned item is received and inspected.

Exchanges

Direct exchanges are not always available because inventory can change quickly. If an exchange is possible, customer care will confirm the available option before you send the item back.